Hospitality Runner & Barista — Welcoming Patient Care

Hospitality Health ER; Tyler (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401K with company match

Additional benefits for full-time employees

Job summary

A freestanding emergency room in Tyler, TX is seeking a Hospitality Runner/Barista to enhance patient comfort and satisfaction. The candidate will engage patients with a coffee menu, ensuring all needs are met during their stay. Responsibilities include taking inventory, documenting activities, and providing refreshments. Applicants should possess strong customer service skills and the ability to work autonomously. Opportunities for career growth and benefits like a 401K with company match are available.

Qualifications

• Demonstrated ability in customer service practice related to direct patient care in a high volume, high stress environment.
• Ability to work autonomously and make efficient use of time and resources.
• Training provided for barista experience, which is a plus.

Responsibilities

• Offer the coffee menu to all Lobby patients and during down time to the hall patients.
• Send inventory of the coffee cart to the Hospitality Supervisor at the end of each shift.
• Document purchases and time spent running errands accurately to immediate supervisor.
• Order supplies as directed.
• Engage with all patients, visitors and staff; prepare and deliver refreshments.
• Prioritize patient needs throughout the duration of their stay, answering questions and concerns.
• Clean and organize Hospitality Department stockrooms and storage areas.
• Return all resources to proper place and care for all resources.

Skills

Customer service experience

Critical thinking skills

Ability to work effectively with patients, staff, and physicians

Flexibility to meet scheduling demands

Education

High School Graduate/Equivalent

Job description

A freestanding emergency room in Tyler, TX is seeking a Hospitality Runner/Barista to enhance patient comfort and satisfaction. The candidate will engage patients with a coffee menu, ensuring all needs are met during their stay. Responsibilities include taking inventory, documenting activities, and providing refreshments. Applicants should possess strong customer service skills and the ability to work autonomously. Opportunities for career growth and benefits like a 401K with company match are available.