Hospitality Runner: Fast-Paced Guest Service Pro

PENN Entertainment, Inc.; Lake Charles (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

PENN Entertainment, Inc. in Lake Charles, LA is seeking team members to join our restaurant group. You will deliver fast, friendly guest service, support servers and hosts, and help maintain a smooth dining room operation.

Candidates should be able to stand for long shifts, lift up to 50 pounds, and complete about two months of on-the-job training. We offer a competitive Total Rewards package with benefits that may vary by position.

Qualifications

• Ability to move around a busy restaurant efficiently.
• Ability to stand for the majority of the shift.
• Lift and carry up to 50 pounds; push/pull up to 100 pounds.
• Two months of on-the-job training or related experience.
• Stable work history

Responsibilities

• Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.
• Maintains par levels of operating supplies and restocks as needed.
• Removes dirty dishes and cleans tables; resets tables with silverware, linen, napkins, and glassware.
• Assists servers in refilling drinks, serving food orders, and attending to guest needs.
• Maintains cleanliness and safety standards; deep cleans equipment and stations as scheduled.
• Removes and disposes of refuse and debris per procedures.
• Resolves service issues according to guidelines.
• Assists in Bar/Beverage set-up.
• Maintains confidentiality in all company matters.

Skills

Guest service

Safety and cleanliness

Physical stamina

Job description

PENN Entertainment, Inc. in Lake Charles, LA is seeking team members to join our restaurant group. You will deliver fast, friendly guest service, support servers and hosts, and help maintain a smooth dining room operation.

Candidates should be able to stand for long shifts, lift up to 50 pounds, and complete about two months of on-the-job training. We offer a competitive Total Rewards package with benefits that may vary by position.