Hospitality Retail Pro – Tips & Weekend Shifts

New Holland Brewing Company; Holland (MI); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tips included

Job summary

New Holland Brewing Company in Holland, MI is seeking a Retail Specialist to work in the Sidecar shop, greeting guests, describing our beers and spirits, and assisting with purchases. This tipped hourly role pays $13.73 per hour plus tips, with Friday–Sunday availability required.

You’ll lead engaging customer interactions, answer questions about products, and help guests with to-go orders and samples. Training provided for product knowledge and service standards.

Qualifications

• Must be able to work days, nights, weekends, and holidays.
• Retail experience is desirable but not required.
• Basic math skills and ability to handle money and operate a cash register.

Responsibilities

• Welcome and greet guests warmly.
• Describe beers and spirits and offer samples.
• Assist guests with purchases of merchandise, beer, and spirits.
• Help guests with reservations and event information as needed.
• Make recommendations and guide guests to products.
• Maintain shop cleanliness and organize merchandise.

Skills

Customer service

Cash handling

Communication

Tools

POS system

Job description

New Holland Brewing Company in Holland, MI is seeking a Retail Specialist to work in the Sidecar shop, greeting guests, describing our beers and spirits, and assisting with purchases. This tipped hourly role pays $13.73 per hour plus tips, with Friday–Sunday availability required.

You’ll lead engaging customer interactions, answer questions about products, and help guests with to-go orders and samples. Training provided for product knowledge and service standards.