Hospitality Retail Associate - Café & Pastry

Le Pain Quotidien; New Canaan (CT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Enrollment in Company-contributed健康?健康

Accrued Paid Time Off

401k with up to 4% match after ninety

Pre-tax commuter benefits (in NY/CT)

Team member discounts at all brands

Job summary

Le Pain Quotidien in New Canaan, CT, is seeking team members who value hospitality and guest connections. You will provide friendly service, handle sales and carry-out preparation, and maintain pastry displays in a welcoming, team-driven environment.

The role includes opening/closing duties, multi-area cross-training, and a commitment to warm, consistent guest experiences across our Convive Brands family.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to cross-trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to-go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.

Skills

Customer service

Communication

Flexibility

Tools

Toast POS

Job description

Le Pain Quotidien in New Canaan, CT, is seeking team members who value hospitality and guest connections. You will provide friendly service, handle sales and carry-out preparation, and maintain pastry displays in a welcoming, team-driven environment.

The role includes opening/closing duties, multi-area cross-training, and a commitment to warm, consistent guest experiences across our Convive Brands family.