Hospitality Restaurant Supervisor - Elevate Guest Service

General Hotels Corporation; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Incentive Plan

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance

Telemedicine

Supplemental Life Insurance

401(k) Match

Earned Wage Access

Employee Assistance Program

Perks via Benefit Hub

Generous Time Off

Job summary

General Hotels Corporation is seeking a Restaurant Supervisor for the Crowne Plaza Union Station in Indianapolis. You will oversee restaurant, lounge, and kitchen operations, ensuring guest satisfaction and smooth daily performance.

Lead, mentor, and schedule staff, monitor service standards, and coordinate with culinary teams to deliver elevated dining experiences. The role emphasizes strong leadership, problem-solving, and a guest-first culture, with responsibilities spanning payroll,

Qualifications

• Prior experience in restaurant or hospitality leadership preferred.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of scheduling, payroll, and restaurant operations.
• Flexible availability, including weekends and holidays.

Responsibilities

• Oversee all aspects of restaurant, lounge, and kitchen operations to ensure a high-quality guest experience.
• Perform operational duties across all areas of the restaurant as needed.
• Monitor service standards and seating capacity to maintain efficiency.
• Collaborate with kitchen and service teams to deliver elevated dining experiences.
• Lead and support staff by mentoring and coaching a guest-first culture.
• Schedule associates effectively using staffing guides and adjust to demand.
• Manage compliance and execution of restaurant procedures to maintain service excellence.
• Handle leadership responsibilities including payroll and daily reporting.
• Proactively identify and resolve operational challenges in a fast-paced environment.
• Support departmental goals and contribute to overall business success.

Skills

Restaurant leadership

Scheduling

Payroll

Guest service

Job description

General Hotels Corporation is seeking a Restaurant Supervisor for the Crowne Plaza Union Station in Indianapolis. You will oversee restaurant, lounge, and kitchen operations, ensuring guest satisfaction and smooth daily performance.

Lead, mentor, and schedule staff, monitor service standards, and coordinate with culinary teams to deliver elevated dining experiences. The role emphasizes strong leadership, problem-solving, and a guest-first culture, with responsibilities spanning payroll,