Hospitality Reservations Agent — Flexible Hours & Perks

Davidson Hospitality Group; Kapaa (HI); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Teledoc

Pet insurance

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Job summary

Davidson Hospitality Group seeks a Reservations Agent for Sheraton Kauai Coconut Beach Resort in Hawaii. You will deliver exceptional guest service, assist with bookings, and manage reservations with accuracy in a lively resort setting.

The role requires strong communication, organizational skills, and the ability to multitask during busy periods, including weekends and holidays. Join a team that values aloha spirit and guest satisfaction.

Qualifications

• High school diploma or equivalent.
• Previous experience in hospitality or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Basic computer skills and experience with reservation software.
• Ability to work flexible hours, including weekends and holidays.
• Positive attitude and willingness to learn and grow in the role.

Responsibilities

• Provide exceptional customer service to guests.
• Assist guests in booking their stay with us.
• Maintain accurate reservation records and follow-up on requests.
• Multitask effectively in a fast-paced environment.

Skills

Customer service

Communication

Multi-tasking

Organization

People skills

Education

High school diploma

Tools

Reservation software

Job description

Davidson Hospitality Group seeks a Reservations Agent for Sheraton Kauai Coconut Beach Resort in Hawaii. You will deliver exceptional guest service, assist with bookings, and manage reservations with accuracy in a lively resort setting.

The role requires strong communication, organizational skills, and the ability to multitask during busy periods, including weekends and holidays. Join a team that values aloha spirit and guest satisfaction.