Hospitality Property Operations Leader

Hilton; Miami Beach (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Incredible travel perks

Own a piece of Hilton

Paid parental leave

Personalized caregiving support

Crisis concierge

Mental health resources

Generous paid time off (PTO)

Health & welfare benefits

Financial security for your future

Job summary

Hilton is seeking a Property Operations Director to ensure the safety and functionality of our Miami Beach property while delivering exceptional guest experiences. You will lead facility operations, oversee maintenance, and drive capital projects to continuously improve the property.

The role emphasizes operational excellence, team leadership, and adherence to industry standards, with a focus on hospitality and guest satisfaction in a full-time on-site setting.

Qualifications

• Experience leading hotel facilities operations.

Responsibilities

• Lead facility operations: Direct the functionality, safety, and compliance of the hotel’s buildings, mechanical systems, electrical systems, HVAC, life safety systems, and grounds in accordance with regulations.
• Oversee facility maintenance: Conduct facility inspections, maintain energy management and conservation documentation, and oversee preventive maintenance initiatives.
• Direct property improvements: Lead capital projects and refurbishments with scheduling, budgeting, contractor bidding, and licensing/permitting while ensuring regulatory compliance.
• Drive operational excellence: Direct daily department operations including guest service, product quality, inventory management, budgeting, forecasting, and standards adherence.
• Cultivate a high-performing team: Drive engagement and retention through performance management, development, and recognition programs.

Job description

Hilton is seeking a Property Operations Director to ensure the safety and functionality of our Miami Beach property while delivering exceptional guest experiences. You will lead facility operations, oversee maintenance, and drive capital projects to continuously improve the property.

The role emphasizes operational excellence, team leadership, and adherence to industry standards, with a focus on hospitality and guest satisfaction in a full-time on-site setting.