Hospitality Property Operations Director

Hilton; Downey (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program (ESPP)

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Paid time off (PTO)

Health & welfare benefits

Financial security

Job summary

Hilton in Downey, CA seeks a Property Operations Director to lead the safety, functionality, and ongoing improvements of our hotel properties. You’ll direct mechanical, electrical, HVAC, and life safety systems while guiding budgeting, forecasting, and guest service initiatives.

You’ll build a high-performing team, manage capital projects, and ensure regulatory compliance to deliver memorable experiences that reflect the warmth of Hilton hospitality.

Qualifications

• Experience in hotel facilities management or similar large properties.
• Strong leadership and team development abilities.
• Commitment to hospitality and guest-centric service.
• Knowledge of safety, compliance, and regulatory standards.

Responsibilities

• Lead facility operations: Direct the functionality, safety, and compliance of the hotel’s buildings, mechanical systems, electrical systems, HVAC, life safety systems, and grounds in accordance with federal, state, and local regulations
• Oversee facility maintenance: Conduct facility inspections, maintain documentation for energy management and conservation programs, and oversee preventive maintenance initiatives
• Direct property improvements: Lead capital projects and property rehabilitations – including scheduling, budgeting, contractor bidding, and licensing/permitting – while ensuring regulatory compliance
• Drive operational excellence: Direct daily department operations, including guest service initiatives, product quality, inventory management, budgeting, forecasting, and adherence to industry standards
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

Skills

Facility management

Leadership

Teamwork

Integrity

Hospitality

Job description

Hilton in Downey, CA seeks a Property Operations Director to lead the safety, functionality, and ongoing improvements of our hotel properties. You’ll direct mechanical, electrical, HVAC, and life safety systems while guiding budgeting, forecasting, and guest service initiatives.

You’ll build a high-performing team, manage capital projects, and ensure regulatory compliance to deliver memorable experiences that reflect the warmth of Hilton hospitality.