Hospitality/Pre Closer

Galbreath Costner, LLC; Mooresville (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Galbreath Costner, LLC is seeking a Hospitality/Pre-Closer to provide exceptional guest services and assist with administrative closing tasks. The role includes greeting visitors, managing the front desk, and ensuring the completion of closing documents accurately.

The ideal candidate will possess a high school diploma, organizational skills, attention to detail, and the ability to communicate effectively with clients. A proactive attitude and a willingness to learn are essential to succeed in this role.

Qualifications

• Outstanding, proactive communicator and relationship builder.
• Exceptional organization, attention to detail, accuracy, and follow-through.
• Willingness to learn industry software.

Responsibilities

• Greet visitors and answer incoming calls.
• Organize and prepare closing documents.
• Handle financial aspects of closing and confirm document accuracy.

Skills

Proactive communication

Attention to detail

Organizational skills

Computer proficiency

Education

High school diploma or equivalent

Real estate or paralegal studies coursework

Job description

The Hospitality/Pre-Closer role is responsible for providing exceptional guest services, assisting with closing administrative tasks, and the ability to maintain a clean and welcoming environment for guests. Attention to detail and ability to manage complex transactions are instrumental in facilitating successful real estate closings.

KEY RESPONSIBILITIES

• Greet visitors, answer incoming phone calls and provide a positive first impression of the office. Efficiently manage the front desk to ensure a well-organized and welcoming reception area.
• Keep staff informed of any calendar changes.
• Perform basic admin tasks, including filing, data entry, record keeping, etc. Manage office supplies and maintain inventory.
• Act as a liaison between internal staff and external visitors. Relay messages and information accurately and promptly.
• Organize and prepare closing documents utilizing QR codes after signing, ensuring all necessary documents are in order and uploaded to software efficiently and accurately.
• Thoroughly review all closing documents to ensure accuracy and compliance with legal requirements.
• Keep clients informed about the progress of the closing process and address any questions or concerns they may have and relay issues to the appropriate party.
• Handle the financial aspects of the closing, including disbursement of table funds, collecting payments, and confirming documents are accurately recorded and mailed out.

Core Duties:

• Send contract to be opened or open order
• Collect and enter info. sheets
• Send out buyer representation agreement/engagement letter
• HOA order and/or confirmation
• Request Lien Waivers if applicable
• Order Binders
• Process Lender Title Request
• Send title work to Lenders
• Schedule closings in CalendarWiz
• Manage builder inbox (Save title requests, title binder, builder docs-survey to attorney review)
• Manage assigned team tasks in Qualia team queue
• Identify and elevate issues

General Responsibilities:

• Participate in maintaining a tidy and organized office environment.
• Assist with general administrative tasks as needed to support team operations.
• Answer incoming calls and direct them appropriately.
• Perform other duties as assigned by management to meet organizational needs.

REQUIREMENTS

Education:

High school diploma or equivalent required. Additional coursework or certification in real estate or paralegal studies is a plus.

• Outstanding, proactive communicator and relationship builder
• Demonstrate exceptional organization, attention to detail, accuracy, and follow-through
• Exhibit proficient computer skills and a willingness to learn industry software
• Consistently display GC’s Core Values of One Team, Relationship Focused, Extreme Ownership, WOW Factor, Proactive, and Adaptability
• Maintain GC’s standard of service scores
• Excellent, friendly, and proactive communication with referral sources and clients