Hospitality Operations Manager (Contract) - Atlanta, GA

The Wilkinson Firm; Atlanta (GA); On-site; USD 5,000 - 15,000; Part time

Job summary

The Wilkinson Firm is seeking a Hospitality Operations Manager to oversee on-site execution for events in your market. This role requires a field-leadership background and the ability to manage coordination with clients and teams during events.

Compensation includes a per-event commission of 3-5% of event revenue managed, with optional pay for pre-event planning. High performers can earn significantly based on event scale.

Qualifications

• Experience as a banquet captain, hotel F&B manager, or event ops leader.
• Capability to manage large teams and client expectations on-site.
• Strong communication and escalation handling skills.

Responsibilities

• On-site execution for TWF events in your market.
• Captain coordination and shift logistics.
• Client onsite presence and escalation handling.
• Pre-event planning calls with clients.
• Post-event reporting to TWF leadership.
• Quality assurance against TWF service standards.

Skills

Field-leadership background

Ability to coordinate teams

Event planning and execution

Adaptability under pressure

Job description

Engagement: 1099 contract, per-event commission. Comp: 3-5% of event revenue for events you manage + optional $50-90/hr for pre-event planning. Location: On-site in your market. Reports to: Director of Hospitality Operations.

About The Wilkinson Firm

TWF's Premium Hospitality and Event Staffing division runs captain-led, W-2 teams at hotels, venues, caterers, and corporate events. Each market needs a Hospitality Operations Manager who owns day-of execution: captain coordination, client onsite presence, escalations, and shift logistics.

Who we want

Hospitality operators with field-leadership background. Former banquet captains, hotel F&B managers, event ops leaders, or catering operations directors. You know how to walk a ballroom 60 minutes before doors open, brief a team of 40, and adapt when the client changes the menu at 4 PM.

What you would do

• On-site execution for TWF events in your market
• Captain coordination and shift logistics
• Client onsite presence and escalation handling
• Pre-event planning calls with clients
• Post-event reporting to TWF leadership
• Quality assurance against TWF service standards

Compensation

$0 retainer. 3-5% of event revenue for events you personally manage. Optional $50-90/hr for pre-event planning hours. Self-funding because your pay attaches to events you execute.

Why this works

Per-event commission means your earnings scale with the events you own. High performers can clear $5-15K per major gala or convention.

How to apply

Send CV and one-paragraph note on a 100+ guest event you have managed to [e-mail] with subject "Hospitality Operations Manager [Your Market]." Reply within 48 hours.