Hospitality Operations Manager — AV & Events

INSPIRE; Montgomery (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with company0匹

Short-Term Disability Coverage

Long-Term Disability Coverage

Job summary

INSPIRE is seeking an Operations Manager to oversee Renaissance Montgomery in Montgomery, Alabama. You will guide Hotel Technicians in daily operations to meet and exceed service standards, ensuring positive interactions with staff and clients.

The role requires hotel operations expertise, AV technician experience, and excellent organization and communication skills, with a flexible schedule and a focus on client satisfaction within a team-driven environment.

Qualifications

• Complete knowledge of hotel operations.
• 4+ years of experience as an Audio Visual Technician.
• Excellent organization, communication, and motivational skills.
• Service-oriented with attention to detail and deadlines.
• Ability to manage and work with many different types of people and personalities at various levels.

Responsibilities

• Ensure Hotel Technicians positively interact with Hotel Staff to maximize sales and service.
• Monitor training of all Hotel Technicians across appearance, skills, sales, customer service, equipment safety, and relationship building.
• Manage inventory and interface with operational departments.
• Assist with hiring, training, and coaching Hotel Technicians as required.
• Provide directorship training for each staff technician.
• Maintain high visibility within assigned locations.
• Other duties as assigned.
• Be flexible with work schedule.

Skills

Organization

Communication

Motivation

Job description

INSPIRE is seeking an Operations Manager to oversee Renaissance Montgomery in Montgomery, Alabama. You will guide Hotel Technicians in daily operations to meet and exceed service standards, ensuring positive interactions with staff and clients.

The role requires hotel operations expertise, AV technician experience, and excellent organization and communication skills, with a flexible schedule and a focus on client satisfaction within a team-driven environment.