Hospitality Operations Leader: Scale, Systems & Growth

Better Talent by Laveer & Co.; New Orleans (LA); Hybrid; USD 110,000 - 135,000; Full time

Benefits offered by this job

Paid time off (PTO, sick days, vacation)

Health, dental, and vision insurance

Flexible work schedules

Workplace perks such as recreation activities, food, and coffee

Job summary

A leading hospitality management firm in New Orleans is looking for a Chief Operations Officer to oversee operations across short-term rentals and boutique hotels. The ideal candidate will have 10+ years of experience in hospitality, with a strong focus on improving efficiency and guest satisfaction. Responsibilities include managing department heads, operational P&L performance, and implementing scalable systems. Competitive salary and benefits are offered, along with a hybrid work schedule.

Qualifications

• 10+ years of leadership experience in hospitality or related industry.
• Proven success in scaling operations and managing multi-department teams.
• Strong understanding of pricing strategy and operational budgeting.

Responsibilities

• Lead day-to-day operations ensuring consistency and quality.
• Manage and develop department heads across various departments.
• Oversee operational P&L performance and budgeting.

Skills

Leadership experience in hospitality

P&L management

Communication skills

Operational budgeting

Familiarity with hospitality technology

Tools

Hostaway

Breezeway

Cloudbeds

Guesty

Wheelhouse

Pricelabs

Job description

A leading hospitality management firm in New Orleans is looking for a Chief Operations Officer to oversee operations across short-term rentals and boutique hotels. The ideal candidate will have 10+ years of experience in hospitality, with a strong focus on improving efficiency and guest satisfaction. Responsibilities include managing department heads, operational P&L performance, and implementing scalable systems. Competitive salary and benefits are offered, along with a hybrid work schedule.