Hospitality Operations Lead | Daily Pay + Benefits

Schulte Hospitality Group; Warwick (RI); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine and Mental Health care

Health Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets, etc.

Job summary

Schulte Hospitality Group seeks an Operations Manager to lead hotel operations, drive guest satisfaction, and manage budgets. The role focuses on ensuring brand standards, maintaining financial records, and achieving sales targets within a dynamic hospitality group.

Based in the Providence Warwick area, the position offers a full-time schedule with benefits and opportunities for career growth in a rapidly expanding portfolio of properties across multiple brands.

Qualifications

• Minimum of two years' experience as an Assistant General Manager.
• Bachelor's Degree in Hospitality Management or Business preferred.
• Strong communication, leadership, and financial management abilities.

Responsibilities

• Managing budgets and financial plans and controlling expenditure.
• Oversees hotel operations under the direction of the General Manager.
• Ensures overall guest satisfaction to drive brand metrics.
• Ensures compliance with brand standards.
• Maintaining statistical and financial records.
• Setting and achieving sales and profit targets.
• Recruiting, training, and monitoring staff.
• Planning work schedules for individuals and teams.
• Meeting and greeting customers.
• Dealing with customer complaints and comments.
• Addressing problems and troubleshooting.
• Ensuring events and conferences run smoothly.
• Supervising maintenance, supplies, renovations, and furnishings.

Skills

Communication

Leadership

Attention to detail

Financial acumen

Education

Bachelor's Degree in Hospitality Management or Business

Tools

Microsoft Office

Job description

Schulte Hospitality Group seeks an Operations Manager to lead hotel operations, drive guest satisfaction, and manage budgets. The role focuses on ensuring brand standards, maintaining financial records, and achieving sales targets within a dynamic hospitality group.

Based in the Providence Warwick area, the position offers a full-time schedule with benefits and opportunities for career growth in a rapidly expanding portfolio of properties across multiple brands.