Hospitality Operations Intern — Summer Program

Highgate; Boston (MA); On-site; USD 20,664 - 27,552; Full time

Job summary

Highgate is offering summer internship opportunities in Boston, Massachusetts. Interns will gain experience in various departments such as HR, Operations, Revenue, Marketing, and F&B while learning about the hospitality industry in a fun and fast-paced environment.

This role involves responding to guest requests and ensuring compliance with hotel standards. Interns will work closely with managers and other departments to enhance operational excellence and guest satisfaction. Apply now to join a dynamic team at Highgate!

Qualifications

• Must maintain a warm and friendly demeanor.
• Ability to effectively communicate with employees and guests in a courteous manner.
• Effective listening skills to understand and clarify concerns.

Responsibilities

• Respond to guest requests and complaints in an efficient manner.
• Ensure compliance with Forbes standards and hotel policies.
• Operate communication devices efficiently within the department.

Skills

Effective communication

Multitasking

Customer service

Attention to detail

Teamwork

Job description

Highgate is offering summer internship opportunities in Boston, Massachusetts. Interns will gain experience in various departments such as HR, Operations, Revenue, Marketing, and F&B while learning about the hospitality industry in a fun and fast-paced environment.

This role involves responding to guest requests and ensuring compliance with hotel standards. Interns will work closely with managers and other departments to enhance operational excellence and guest satisfaction. Apply now to join a dynamic team at Highgate!