Hospitality Night Auditor & Front Desk Associate

Hampton Inn - Madison East, WI; Miramar Beach (FL); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

401K match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Vacation pay

Holiday pay

Management training

Job summary

Aperture Hotels is seeking a Night Auditor & Front Desk Associate for the NEW TownePlace Suites Miramar Beach on Scenic Gulf Drive. You will manage guest check-in/out, answer inquiries, modify reservations, run night audit reports, and guide guests to local attractions to enhance their stay.

Key duties include greeting guests, handling phone calls with courtesy, maintaining accuracy in cash and card transactions, and collaborating with team members.

Qualifications

• Flexibility to work in shifts and report for scheduled shifts.
• Ability to work with little supervision while meeting high-performance standards.
• Excellent organization skills.
• High School Diploma or GED.

Responsibilities

• Provide a welcoming environment at all times.
• Courteous phone etiquette.
• Handle cash and credit cards accurately.
• Strive to achieve 100% guest satisfaction.
• Complete Brand and Company Training promptly.
• Assist other departments as needed.

Skills

Customer Service

Communication

Teamwork

Phone etiquette

Cash handling

Education

High School Diploma or GED

AA or Bachelors Degree

Tools

Hotel operation systems

Job description

Aperture Hotels is seeking a Night Auditor & Front Desk Associate for the NEW TownePlace Suites Miramar Beach on Scenic Gulf Drive. You will manage guest check-in/out, answer inquiries, modify reservations, run night audit reports, and guide guests to local attractions to enhance their stay.

Key duties include greeting guests, handling phone calls with courtesy, maintaining accuracy in cash and card transactions, and collaborating with team members.