Assistant General Manager

Aperture Hotels; Town of Florida (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Employer Matching 401K Retirement Plan

Medical Insurance

Dental Insurance

Vision Insurance

FREE life insurance

Vacation Pay

Holiday Pay

Management training

Job summary

Aperture Hotels is seeking an Assistant General Manager for the TownePlace Suites Miramar Beach assignment. This role supports the General Manager in day-to-day hotel operations, staff leadership, and guest experience optimization, with an anticipated start date of May 19, 2025.

The successful candidate will have hotel management experience, strong leadership, and a passion for service, plus flexibility to work nights and weekends as needed.

Qualifications

• Minimum of 2 years hotel management experience at AGM or FOM level.
• Strong leadership and communication skills.
• Excellent customer service skills.
• Ability to work well under pressure.
• Willing to work flexible schedules including nights and weekends.

Responsibilities

• Assist the General Manager in daily operations.
• Supervise and manage hotel staff.
• Ensure high levels of customer satisfaction.
• Oversee the financial performance of the hotel.
• Implement strategies to optimize hotel performance.
• Support housekeeping, payroll and HR, maintenance, and F&B operations.

Skills

Leadership

Communication

Customer service

Pressure management

Job description

Assistant General Manager

This role is for the NEW TownePlace Suites Miramar Beach on Scenic Gulf Drive. The anticipated start date for the role is May 19, 2025. The Assistant General Manager will play a key role in supporting the General Manager in overseeing the day-to-day operations of the hotel. They will assist in managing staff, ensuring exceptional guest experiences, and optimizing hotel performance.

great benefits including:

• Employer Matching 401K Retirement Plan
• Medical Insurance
• Dental Insurance
• Vision Insurance
• FREE life insurance
• Vacation Pay
• Holiday Pay
• Management training

The qualified candidate will have a minimum of 2 years of hotel management experience at the AGM or FOM level with an emphasis on guest service, team member development and training, organization and detail-oriented and ensuring guest satisfaction at every level. The candidate must also have the following skills:

Responsibilities:

• Assist the General Manager in daily operations
• Supervise and manage hotel staff
• Ensure high levels of customer satisfaction
• Oversee the financial performance of the hotel
• Implement strategies to optimize hotel performance
• The ideal candidate must be high-energy and have the ability to think outside the box
• Additional responsibilities include support of the housekeeping operation, assistance with payroll and human resources, maintenance, and food and beverage operations

Requirements:

• Previous experience in hotel management
• Strong leadership and communication skills
• Excellent customer service skills
• Ability to work well under pressure
• Must be willing to work flexible schedules based on business levels including nights and weekends as needed
• Possess the ability to understand budgets, staffing models and cost controls
• Marriott experience is preferred

Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent.

We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success.

• Be Transparent and Accountable
• Be Actively Curious
• Embrace Growth
• Create Value for Stakeholders
• Commit and Care

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit www.eeoc.gov.