Hospitality-Minded Corporate Admin Pro

TechDigital Group; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a dedicated Associate - Admin to join their Corporate team. This role is vital in providing administrative support and ensuring efficient operations that align with the company's objectives. The ideal candidate will possess strong multitasking abilities, a customer service mindset, and exceptional communication skills. You will be responsible for managing schedules, coordinating events, and maintaining records while exemplifying a high level of hospitality. If you thrive in a fast-paced environment and enjoy supporting a dynamic team, this opportunity is perfect for you.

Qualifications

• 2-4 years of experience in an administrative role within a corporate setting.
• Strong proficiency in MS Office with excellent communication skills.

Responsibilities

• Provide comprehensive administrative support to the team efficiently.
• Manage scheduling, meetings, and travel arrangements for optimization.
• Coordinate logistics for corporate events and maintain records accurately.

Skills

Multitasking

Time-management

Customer service attitude

Written communication skills

Verbal communication skills

MS Excel

MS Office

Tools

MS Office

MS Excel

Job description

o Develop test plans, cases, and scripts for Empower LOS workflows (Origination, Processing, Underwriting, Closing, Post-Closing).
o Validate configuration, document management, and third-party integrations (e.g., RealEC, Equifax).
o Conduct UAT cycles and regression testing to ensure new changes do not break existing functionality.
o Ability to elicit requirements and track this to closure and BRD sign off
o Ability to create detailed Business Requirement documents
o Perform post-production validation and defect triage sessions.
o Track and document defects using tools like JIRA, ALM, TestRail.
o Collaborate with developers and QA teams for resolution.
o Ensure adherence to CFPB guidelines (ATR, QM, TRID) and other mortgage regulations.
o Provide usability and performance feedback from an end-user perspective.
o Work closely with business stakeholders, product owners, and cross-functional teams.
o Assist in training business users on testing procedures and system usage.

Top 3 Skills:
• Strong working knowledge of Empower LOS and good understanding of mortgage lending workflows.
• Strong requirement elicitation and management skills
• Ability to plan and execute UAT