Hospitality Manager, Global Hospitality (Payment Services Client)

Octagon; Chicago (IL); Hybrid; USD 60,000 - 65,000; Full time

Job summary

An established industry player is seeking a Hospitality Manager to lead event planning and logistics for a renowned Payment Services brand. This role offers the chance to work in diverse international teams, focusing on delivering world-class events and managing client partnerships. Ideal candidates will have a strong work ethic, a passion for hospitality, and at least 5 years of experience in project management. Join a dynamic environment that values creativity and collaboration in the exciting world of sports marketing and entertainment.

Benefits

Unlimited PTO

Comprehensive Health Insurance

401(k) with Company Match

Employee Stock Purchase Plan

Transportation Benefits

Mental Health Resources

Personal Development Initiatives

Qualifications

• 5+ years experience in hospitality or project management.
• Strong work ethic with a proactive approach.

Responsibilities

• Manage logistics for program planning and execution.
• Serve as a reliable agency contact for client sponsorship.

Skills

Event Planning

Project Management

Customer Service

Logistics Management

Communication Skills

Fluency in Multiple Languages

Tools

Microsoft Office

Job description

Hospitality Manager, Global Hospitality (Payment Services Client)

Join to apply for the Hospitality Manager, Global Hospitality (Payment Services Client) role at Octagon.

Job Details

1 week ago Be among the first 25 applicants.

This range is provided by Octagon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $65,000.00/yr

Job Overview

THE JOB / Hospitality Manager, Global Hospitality (Payment Services Client)

EXPERIENCES / Responsible for planning and executing event and experiential marketing programs.

***Our headquarters is in Stamford, CT, but the location of this position can be flexible with a priority given to candidates open to hybrid work (2-3 days week in office) in one of our office locations - Stamford, CT, New York, NY, Charlotte, NC, Los Angeles, CA, Chicago, IL, or Atlanta, GA.***

Our client is an award-winning Payment Services brand known for their iconic marketing initiatives. We are searching for an Account Manager responsible for Global Hospitality and B2B programs associated with client’s property partnerships. The role focuses on event planning, logistics, customer hosting, and supporting the team in delivering world-class events.

This position is ideal for candidates who enjoy working in diverse, international teams and are interested in sports marketing, sponsorship, finance, and related fields.

Responsibilities

• Serve as a reliable agency contact for client sponsorship, internal departments, and partners.
• Manage logistics for program planning and execution, including hotel and transportation manifests, and event management.
• Oversee vendors and contracts to ensure flawless event execution.
• Manage guest communications before, during, and after events.
• Handle finance trackers, budgets, and program reconciliations.
• Develop sales decks and presentations for internal and external audiences.
• Support the agency experiences team in hosting and hospitality initiatives, bringing new insights to the industry.

The Team

Recognized as one of the “Best Places to Work in Sports,” Octagon is a global leader in sports, entertainment, and experiential marketing, part of the Interpublic Group.

We believe in the power of play to inspire big ideas and unlock potential for clients and talent. Our team’s passion for sports, entertainment, and culture drives us to continually evolve the fan experience across industries.

Ideal Candidate

• Strong work ethic with a proactive approach.
• Passion for hospitality and VIP service.
• Interest in sports, entertainment, gaming, music, or lifestyle culture.
• 5+ years experience in hospitality or project management.
• Excellent organization and attention to detail, with the ability to prioritize multiple projects.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word).
• Positive attitude with a can-do approach.
• Fluency in multiple languages is a plus.
• Willingness to travel domestically and internationally, including onsite event execution.

Compensation & Benefits

The salary range is $60,000–$65,000, depending on experience and qualifications.

• Unlimited PTO policy.
• Comprehensive health insurance and FSA/HSA options.
• Family and Parental Leave (12 weeks), applicable to all parents.
• 401(k) with company match, Employee Stock Purchase Plan.
• Transportation benefits, Parent Travel Program.
• Mental health resources, Employee Assistance Program.
• Discount portal, Employee Resource Groups, diversity programs.
• Personal development initiatives.

Octagon is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected status.