Hospitality Manager

Rusty Hooks LLC; Charleston (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Job summary

Fin & Crab in Charleston, SC seeks a passionate Hospitality Manager to lead a dynamic team and deliver outstanding guest experiences in a thriving hospitality operation.

You will oversee front-of-house and back-of-house activities, manage reservations and guest relations, and collaborate on menu planning and events while ensuring health and safety compliance.

Qualifications

• 2+ years of experience in a hospitality management or supervisory role.
• Strong leadership skills with the ability to coach and develop a team.
• Excellent customer service and guest relations skills.
• Experience with POS systems, scheduling software, and inventory management.
• Food Handler's Certification or ServSafe certification preferred.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Strong communication, organizational, and problem-solving abilities.

Responsibilities

• Oversee daily front-of-house and back-of-house hospitality operations to ensure seamless service.
• Lead, train, and motivate hospitality staff to maintain high performance and guest satisfaction standards.
• Manage reservations, guest relations, and resolve customer concerns promptly and professionally.
• Monitor and maintain quality control across food, beverage, and service delivery.
• Coordinate scheduling, staffing levels, and labor management to meet business demands.
• Collaborate with ownership on menu planning, events, and promotional initiatives.
• Ensure compliance with health, safety, and sanitation regulations.

Skills

Leadership

Customer service

Communication

Problem solving

Organizational skills

Tools

POS systems

Scheduling software

Inventory management

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off

About the Role:

Fin & Crab is looking for a passionate and driven Hospitality Manager to join our team in beautiful Charleston, SC! This is an exciting opportunity to lead a dynamic team, deliver exceptional guest experiences, and be a key part of a thriving hospitality operation.

Responsibilities:

• Oversee daily front-of-house and back-of-house hospitality operations to ensure seamless service
• Lead, train, and motivate hospitality staff to maintain high performance and guest satisfaction standards
• Manage reservations, guest relations, and resolve customer concerns promptly and professionally
• Monitor and maintain quality control across food, beverage, and service delivery
• Coordinate scheduling, staffing levels, and labor management to meet business demands
• Collaborate with ownership on menu planning, events, and promotional initiatives
• Ensure compliance with health, safety, and sanitation regulations

Requirements:

• 2+ years of experience in a hospitality management or supervisory role
• Strong leadership skills with the ability to coach and develop a team
• Excellent customer service and guest relations skills
• Experience with POS systems, scheduling software, and inventory management
• Food Handler's Certification or ServSafe certification preferred
• Ability to work flexible hours including evenings, weekends, and holidays
• Strong communication, organizational, and problem-solving abilities