Host / Dining Room Team Member

Chick-fil-A Mayfield Heights; Mayfield Heights (OH); On-site; USD 12,398,000 - 20,664,000; Full time

Benefits offered by this job

Competitive pay

Scholarships

Food discounts

Flexible schedules

Sundays off

Paid time off

Job summary

Chick-fil-A Mayfield Heights is seeking a Host/Dining Room Attendant to join our fast‑paced team and deliver exceptional guest experiences. You’ll help guests, deliver meals to tables, and maintain a clean dining area in a supportive work environment.

No prior experience is required, and we offer flexible schedules, ongoing training, and opportunities for growth. This role is ideal for customer‑facing individuals who value teamwork and service excellence.

Qualifications

• No experience required.
• Strong customer service orientation with excellent communication skills.
• Ability to work in a fast-paced environment and maintain a positive attitude under pressure.
• Adaptable, dependable, and possess a strong work ethic.
• Comfortable standing for up to 8 hours and lifting up to 40 pounds.
• Tattoos on the hand, neck, face, or behind the ears are not permitted.

Responsibilities

• Demonstrate exceptional customer service by helping guests and delivering food to their tables.
• Ensure guest complaints are resolved properly and swiftly.
• Maintain a clean & organized dining room while following sanitation and safety procedures.
• Model and support clear communications between the front of house and host staff.

Skills

Customer service

Communication

Fast-paced work

Dependable

Flexibility

Team player

Job description

Are you a friendly and customer-oriented individual who enjoys working in a fast-paced environment? Do you thrive as part of a dynamic team and take pride in delivering exceptional service? If so, we have an exciting opportunity for you to join our team as a Host/Dining Room Attendant Team Member at our fast food restaurant!

At our restaurant, we value our team members and offer a supportive work environment where you can grow and develop your skills. As a Host/Dining Room Attendant, you will play a vital role in our mission to serve the Charleston community and “be a part of our customers’ lives and the communities in which we serve.”

Why You'll Love Working For Us

• Work-Life Balance: We understand the importance of personal time and offer flexible schedules that prioritize work-life balance.
• Growth Opportunities: We are committed to investing in our team members' growth and development. We provide opportunities for career advancement, leadership development, and ongoing training.
• Industry-Leading Customer Service: Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.
• Team Spirit: We work hard, but never miss an opportunity to celebrate our achievements together.
• Comprehensive Training: No prior experience is required to join our team. We provide thorough training in all aspects of our restaurant operations.

Benefits

• Competitive compensation up to $15/hr for full-time, open availability
• Opportunities for career advancement, leadership development, and ongoing training
• Paid time off
• Access to $2,500 Scholarships
• Food discounts
• Flexible schedules
• Sundays off

Responsibilities

• Demonstrate exceptional customer service by helping guests and delivering food to their tables.
• Ensure guest complaints are resolved properly and swiftly.
• Maintain a clean & organized dining room while following sanitation and safety procedures.
• Model and support clear communications between the front of house and host staff.

Qualifications And Skills

• No experience required.
• Strong customer service orientation with excellent communication skills.
• Ability to work in a fast-paced environment and maintain a positive attitude under pressure.
• Adaptable, dependable, and possess a strong work ethic.
• Comfortable working in various weather conditions and standing for up to 8 hours.
• Able to lift up to 40 pounds and have confident money handling skills.
• Tattoos on the hand, neck, face, or behind the ears are not permitted.