Hospitality Manager

LaBelle Winery; Amherst (NH); On-site; USD 55,000 - 60,000; Full time

Job summary

LaBelle Winery in Amherst, NH is seeking a Hospitality Manager to oversee the hospitality department, ensuring exceptional service and smooth event execution. Responsibilities include team leadership, event management, and regulatory compliance.

The ideal candidate holds a Bachelor's Degree in Hospitality Management and possesses strong communication skills, attention to detail, and event management experience. Year-round position with competitive pay ranging from $55k to $60k depending on experience.

Qualifications

• Hospitality management degree preferred.
• Must have event management experience.
• Ability to manage stress in a fast-paced environment.

Responsibilities

• Supervise the hospitality department and manage events.
• Lead and train a motivated team to provide excellent service.
• Ensure compliance with health and safety regulations.
• Communicate effectively with vendors and suppliers.

Skills

Event management experience

Strong communication skills

Attention to detail and organization

Ability to maintain stress and composure

Ability to work a flexible schedule

Education

Bachelor's Degree; Hospitality Management preferred

Job description

At LaBelle Winery, we offer you not just a place to go, but an experience like no other. We are proud to have earned local and national recognition for each aspect of our business, and celebrate these successes by continuing to do what we love, each and every day.

Responsibilities

• Embodies the LaBelle Winery Core Values at all times.

• Must be trained on all aspects of steps of service.

• Supervise and manage all aspects of the hospitality department ensuring a high level of customer service by leading a motivated team, setting performance expectations and providing ongoing training and development.

• Keeping all spaces up to LaBelle standard, including how the building looks and is organized in both storage and guest facing spaces.

• Facilitate monthly inventory of small ware, glassware, displays, linen, and other relevant items, while ensuring proper tracking and storage accessibility.

• Ensuring our entire team is up to par with guests interactions, food presentations and operations of all spaces across both properties.

• Must be efficient in all systems used for proper execution of events including Toast, Hive, TripleSeat, Prismm, EventBrite, Foo, Ticket Tailor, and DropBox.

• Ensure efficient coordination of all events, ensuring smooth execution from setup to breakdown.

• Oversee all staff scheduled to work each event as it is executed, providing guidance as needed.

• Work as a team with all LaBelle personnel to maintain a productive atmosphere and efficient food and beverage service.

• Assist all managers and be familiar with all menu items including allergens.

• Gathering, setting and managing inventory of items needed for each event, such as linens, florals, centerpieces, audio/visual requirements and the like.

• Manage safe and accurate cash handling of all money needed for events.

• Ensure all closing procedures are completed timely and efficiently.

• Be present at all required events including LaBelle Lights shifts.

• Manage communication with BOH team relative to individual event execution.

• Ensure all events comply with all proper health and safety regulations.

• Communication with vendors and suppliers before, during and after events as needed for a smooth even operation.

• Must follow all training practices to provide service in the restaurant as needed.

• Perform other duties as assigned.

Qualifications

• Bachelors Degree; Hospitality Management preferred.

• Event management experience.

• Ability to maintain stress and composure at all times.

• Strong communication skills required.

• Attention to detail and organization.

• Ability to work a flexible schedule.

Physical Requirements

• Ability to lift 35lbs.

• Ability to walk/stand for extended periods.

• Ability to climb stairs, ladders.

Schedule

Schedule: F/T, days/hrs vary as needed, ongoing 30+ hour work weeks. (Peak season average of 45+ hour work weeks). Nights, weekends and holidays required.

Salary

Salary range: 55k-60k based on experience.

Join our team and become part of a dynamic hospitality environment where you can grow your skills and contribute to creating memorable experiences for our guests. We offer competitive compensation and opportunities for career advancement.

We look forward to reviewing your application!

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.