Hospitality Lead: Guest Experience Champion

Cameron Mitchell Restaurants; Naples (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Career growth

Dining discounts

Health benefits

Inclusive environment

Flexible scheduling

Paid time off

Closed major holidays

Competitive pay

Job summary

CAMERON MITCHELL RESTAURANTS in Naples, FL is seeking a Lead Concierge to join our team and create exceptional guest experiences. You will guide guests, manage seating, and model hospitality standards to ensure welcoming first impressions.

This role emphasizes leadership, teamwork, and a genuine, positive approach. We offer opportunities for growth, dining discounts across 60+ restaurants, health benefits, flexible scheduling, paid time off, and a supportive, inclusive environment.

Qualifications

• A genuine approach to hospitality.
• Leadership, kindness and positivity.
• "Yes is the Answer!" mentality.
• Teamwork, family and community values.
• Two years of leadership experience in hospitality.

Responsibilities

• Arrives on time per schedule; maintains required uniform and hygiene.
• Answers guests' questions and handles requests with guest satisfaction as priority.
• Cooperates with management and coworkers; offers positive improvement ideas.
• Follows safety, health and sanitation guidelines; reports unsafe conditions.
• Knows emergency procedures and adheres to associate handbook.

Skills

Genuine hospitality

Leadership in hospitality

Job description

CAMERON MITCHELL RESTAURANTS in Naples, FL is seeking a Lead Concierge to join our team and create exceptional guest experiences. You will guide guests, manage seating, and model hospitality standards to ensure welcoming first impressions.

This role emphasizes leadership, teamwork, and a genuine, positive approach. We offer opportunities for growth, dining discounts across 60+ restaurants, health benefits, flexible scheduling, paid time off, and a supportive, inclusive environment.