GUEST SERVICES/HOST-OCEAN PRIME NAPLES

Ocean Prime Troy; Naples (FL); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Promotions from within

Dining discounts

Health benefits

Inclusive environment

Flexible scheduling

Paid time off

Closed major holidays

Starting pay $15–$23/hour

Job summary

Ocean Prime Naples is seeking a Host to join our team. The role focuses on creating a warm first impression for guests and guiding seating to ensure service quality and maximize sales opportunities.

Starting pay ranges from $15.00 to $23.00 per hour, based on experience, with benefits highlights including dining discounts, health benefits, flexible scheduling, paid time off, and 7 major holidays closed. We value genuine hospitality and teamwork.

Qualifications

• Genuine approach to hospitality.
• Individuals who exemplify leadership, kindness and positivity.
• “Yes is the Answer!” mentality.
• Valuing teamwork, family and community.

Responsibilities

• Report to work on time; maintain uniform and personal hygiene.
• Answer guests' questions; handle requests and issues with guest satisfaction as priority.
• Cooperate with management and colleagues; offer positive feedback for improvements.
• Follow national/state/local safety, health and sanitation guidelines.
• Know emergency procedures in the restaurant; follow associate handbook procedures.

Skills

Hospitality

Leadership

Teamwork

Positive attitude

Job description

OCEAN PRIME NAPLES
699 5TH AVENUE SOUTH
NAPLES, FL 34102, USA

OCEAN PRIME is seeking a HOST to join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $15.00-$23.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.
• All newly hired associates will be subject to E-Verify Employment Eligibility Verification.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.