GUEST SERVICES / HOST- PRIME SOCIAL RESERVE NAPLES

Cameron Mitchell Restaurants; Naples (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Career growth

Dining discounts

Health benefits

Inclusive environment

Flexible scheduling

Paid time off

Closed holidays

Competitive pay

Job summary

Cameron Mitchell Restaurants is seeking a Host to join our team. We are Great People Delivering Genuine Hospitality and inviting guests and associates to experience our culture of service.

In Guest Services you will control seating, answer questions, and ensure a warm welcome for guests, both in person and on the phone. The role emphasizes hospitality, teamwork, and community, with flexible scheduling, paid time off, holidays closed, and competitive pay based on experience along with dining

Qualifications

• Hospitality mindset and guest service skills.
• Ability to greet guests and answer questions.
• Flexible scheduling and reliability.

Responsibilities

• Controls seating to maintain service quality and guest satisfaction.
• Greets guests and answers questions about the restaurant.
• Supports management and coworkers, communicates improvement ideas.
• Follows safety and sanitation guidelines and maintains personal hygiene.

Skills

Genuine hospitality

Teamwork

Positive attitude

Customer service

Job description

CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team!

We are Great People Delivering Genuine Hospitality.

What is Your Role?

To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary

It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Competitive pay based on experience

WHAT WE ARE LOOKING FOR:

• A genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook

All newly hired associates will be subject to E-Verify Employment Eligibility Verification.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.