Hospitality Lead: Food & Beverage Supervisor

Hilton; Phoenix (AZ); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Travel perks: Go Hilton travel program

ESPP: Employee stock purchase program

Paid parental leave

Caregiving concierge

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Hilton in Phoenix, AZ is hiring a Food & Beverage Supervisor to lead daily outlet operations, ensure guest service standards, and uphold safety and quality while delivering memorable hospitality. You will mentor staff, assist with scheduling, and drive revenue through up-selling and marketing initiatives, while maintaining compliance with health, safety, and alcohol regulations.

The role requires 2 years supervisory experience in restaurant or F&B, ServSafe or similar certification, and the

Qualifications

• 2 years of restaurant or food & beverage supervisory experience required.
• Must communicate well with all levels and be able to problem-solve with employees and guests.
• Must manage multiple priorities in a fast-paced environment.
• Education: High school diploma or GED required.
• ServSafe or TIPS beverage service certification or ability to obtain certification is required.

Responsibilities

• Supervise daily restaurant operations: Oversee and participate in daily outlet operations, ensuring guest service standards, product quality, and compliance with policies.
• Deliver exceptional guest experiences: Monitor product and service quality, assess guest satisfaction, address issues, and improve dining experience.
• Guide the team through each shift: On-the-floor supervision, assist with scheduling, mentor team members.
• Contribute to revenue growth: Assist with marketing initiatives and up-selling to promote F&B sales and profitability.
• Uphold regulatory standards: Maintain health, safety, sanitation, and alcohol awareness regulations.

Skills

Communication skills

Multitasking

Problem-solving

Team leadership

Customer service

Education

High school diploma or GED

Tools

ServSafe

TIPS beverage service

Job description

Hilton in Phoenix, AZ is hiring a Food & Beverage Supervisor to lead daily outlet operations, ensure guest service standards, and uphold safety and quality while delivering memorable hospitality. You will mentor staff, assist with scheduling, and drive revenue through up-selling and marketing initiatives, while maintaining compliance with health, safety, and alcohol regulations.

The role requires 2 years supervisory experience in restaurant or F&B, ServSafe or similar certification, and the