Hospitality Kickback Host - Guest Experience Lead

druryhotels; Huntsville (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Quarterly bonus

Hotel discounts

Free room nights

Health benefits

401(k) plan

Job summary

Drury Hotels in Huntsville seeks a friendly team member to help run the 5:30 Kickback and keep the kitchen and lobby area organized. You’ll assist with food prep, safety, and guest inquiries to ensure a warm, memorable stay for every guest.

We value hospitality, teamwork, and integrity, offering growth opportunities, flexible scheduling, hotel discounts, and a strong benefits package. Rise. Shine. Work Happy. Immediate Hiring!

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
• Ability to speak and receive direction (written and verbal direction) in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Knowledge of hotels and local area

Guest service orientation

English communication

Inventory management

Job description

Drury Hotels in Huntsville seeks a friendly team member to help run the 5:30 Kickback and keep the kitchen and lobby area organized. You’ll assist with food prep, safety, and guest inquiries to ensure a warm, memorable stay for every guest.

We value hospitality, teamwork, and integrity, offering growth opportunities, flexible scheduling, hotel discounts, and a strong benefits package. Rise. Shine. Work Happy. Immediate Hiring!