Hospitality Inside Sales Representative

Viciniti; Lenexa (KS); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

ESOP

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Volunteer time

Professional development

Job summary

Viciniti in Lenexa, KS is seeking an Inside Sales Representative to guide clients seeking furnished housing for business travel, relocation, and temporary housing needs. You will propose the best options, manage the booking process, and provide outstanding service.

The role emphasizes consultative sales, relationship-building, and collaboration within a growing, employee-owned company. Health and retirement benefits plus strong growth opportunities are offered.

Qualifications

• Experience in Inside Sales or customer-facing roles is preferred.
• Ability to learn furnishings options and tailor solutions.
• Comfort with technology and CRM tools.

Responsibilities

• Respond to inbound leads via calls, website inquiries, portals and referrals.
• Learn client needs and recommend furnished housing solutions.
• Build relationships and provide exceptional service throughout booking.
• Prepare quotes and guide clients toward booking decisions.
• Identify opportunities to upsell services and amenities.
• Manage activity and opportunities within CRM and reservation systems.
• Coordinate accurate property information across platforms.
• Maintain organized records and follow up with prospects and clients.
• Monitor sales performance and contribute to team growth.

Skills

Strong communication

Relationship building

Organized multitasking

Self-motivated

Customer service

Willingness to learn

Education

Associate's or Bachelor's degree preferred

Tools

CRM software

Reservation systems

Job description

Description

Are you someone who enjoys helping people, solving problems, and building relationships? Do you thrive in a fast-paced environment where no two days are the same?

We're looking for an Inside Sales Representative to join our growing corporate housing team. In this role, you'll work with clients who need furnished housing solutions for business travel, employee relocation, insurance claims, and other temporary housing needs. You'll guide customers through the process, recommend the best housing options, and help them find the right solution for their unique situation.

This is a great opportunity for someone who enjoys consultative sales, customer service, hospitality, leasing, staffing, or relationship-based selling.

Why You'll Love This Role

• Work primarily with warm inbound leads and customer inquiries
• Help clients solve real housing challenges
• Earn monthly commissions in addition to your hourly pay
• Join a 100% employee-owned company (ESOP) where you share financially in our success
• Be part of a collaborative and supportive team
• Enjoy opportunities for professional growth and advancement

What You'll Do

• Respond to inbound leads from phone calls, website inquiries, client portals, and referrals
• Learn about each client's needs and recommend appropriate furnished housing solutions
• Build relationships with clients and provide exceptional service throughout the booking process
• Prepare quotes, answer questions, and guide clients toward booking decisions
• Identify opportunities to enhance the customer experience through additional services and amenities
• Manage customer activity and sales opportunities within CRM and reservation systems
• Coordinate accurate property information across client-facing platforms
• Maintain organized records and follow up promptly with prospective and current clients
• Monitor sales performance and contribute to team growth objectives

What Makes Someone Successful in This Role

• Strong communication and relationship-building skills
• Naturally curious and enjoys helping people find solutions
• Organized and able to manage multiple priorities simultaneously
• Comfortable using technology and learning new systems
• Self-motivated with a strong sense of accountability
• Ability to build trust and confidently ask for the business
• Positive attitude and desire to continuously learn and improve

Compensation & Benefits

• $18-$21 per hour, paid weekly + monthly commission
• Most successful team members earn $55,000-$60,000 annually with top performers earning more
• Monday-Friday schedule (8:00 AM-5:00 PM)
• Health, dental, and vision insurance
• Company-paid life and disability insurance
• 401(k) with company match
• Employee Stock Ownership Plan (ESOP)
• Paid time off and paid holidays
• Paid volunteer time
• Professional development and advancement opportunities

About Us

We are a growing, employee-owned provider of furnished housing solutions serving individuals and organizations across the country. Our team helps relocating employees, traveling professionals, displaced families, and business clients find comfortable, fully furnished apartments when they need them most. Our office is located in Lenexa.

As an employee-owner, you'll have the opportunity to contribute to our success while building your own future alongside a company that values collaboration, service, and results.

If you enjoy helping people, building relationships, and turning opportunities into solutions, we'd love to hear from you.

Requirements

Preferred Background

We welcome candidates from a variety of industries, including:

• Inside Sales
• Hospitality
• Property Management or Apartment Leasing
• Corporate Housing
• Staffing and Recruiting
• Customer Success
• Account Management
• Insurance or Financial Services
• Business Development

Education: Associate's or Bachelor's degree preferred, but equivalent experience will be considered.