Hospitality Inside Sales Representative

Viciniti; Houston (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Employee Stock Ownership Plan (ESOP)

Paid time off and holidays

Paid volunteer time

Professional development

Job summary

Viciniti is seeking an Inside Sales Representative to join its corporate housing team in Houston. You will guide clients through housing solutions for business travel, relocation, and other temporary needs, while building relationships and delivering exceptional service.

The role emphasizes consultative sales, hospitality, and relationship-based selling, with commissions in addition to hourly pay. Office-based environment and ESOP culture are highlighted.

Qualifications

• Respond to inbound leads from various channels and guide bookings.
• Learn client needs and recommend furnished housing solutions.
• Build relationships and provide exemplary service throughout the booking process.

Responsibilities

• Respond to inbound leads from phone, website, portals, and referrals.
• Learn client needs and recommend furnished housing solutions.
• Guide clients toward booking decisions and prepare quotes.
• Identify opportunities to enhance the customer experience with additional services.
• Maintain records in CRM and reservation systems and follow up.

Skills

Communication skills

Relationship-building

Customer service

Organized

Tech-savvy

Education

Associate or Bachelor’s degree

Tools

CRM

Reservation systems

Job description

Description

Are you someone who enjoys helping people, solving problems, and building relationships? Do you thrive in a fast-paced environment where no two days are the same?

We're looking for an Inside Sales Representative to join our growing corporate housing team. In this role, you'll work with clients who need furnished housing solutions for business travel, employee relocation, insurance claims, and other temporary housing needs. You'll guide customers through the process, recommend the best housing options, and help them find the right solution for their unique situation.

This is a great opportunity for someone who enjoys consultative sales, customer service, hospitality, leasing, staffing, or relationship-based selling.

Why You'll Love This Role

• Work primarily with warm inbound leads and customer inquiries
• Help clients solve real housing challenges
• Earn monthly commissions in addition to your hourly pay
• Join a 100% employee-owned company (ESOP) where you share financially in our success
• Be part of a collaborative and supportive team
• Enjoy opportunities for professional growth and advancement

What You'll Do

• Respond to inbound leads from phone calls, website inquiries, client portals, and referrals
• Learn about each client's needs and recommend appropriate furnished housing solutions
• Build relationships with clients and provide exceptional service throughout the booking process
• Prepare quotes, answer questions, and guide clients toward booking decisions
• Identify opportunities to enhance the customer experience through additional services and amenities
• Manage customer activity and sales opportunities within CRM and reservation systems
• Coordinate accurate property information across client-facing platforms
• Maintain organized records and follow up promptly with prospective and current clients
• Monitor sales performance and contribute to team growth objectives

What Makes Someone Successful in This Role

• Strong communication and relationship-building skills
• Naturally curious and enjoys helping people find solutions
• Organized and able to manage multiple priorities simultaneously
• Comfortable using technology and learning new systems
• Self-motivated with a strong sense of accountability
• Ability to build trust and confidently ask for the business
• Positive attitude and desire to continuously learn and improve

Compensation & Benefits

• $20-$24 per hour, paid weekly + monthly commission
• Most successful team members earn $55,000-$60,000 annually with top performers earning more
• Monday-Friday schedule (8:00 AM-5:00 PM)
• Health, dental, and vision insurance
• Company-paid life and disability insurance
• 401(k) with company match
• Employee Stock Ownership Plan (ESOP)
• Paid time off and paid holidays
• Paid volunteer time
• Professional development and advancement opportunities

About Us

We are a growing, employee-owned provider of furnished housing solutions serving individuals and organizations across the country. Our team helps relocating employees, traveling professionals, displaced families, and business clients find comfortable, fully furnished apartments when they need them most. Our office is located in the Northern Heights/Garden Oaks area.

As an employee-owner, you'll have the opportunity to contribute to our success while building your own future alongside a company that values collaboration, service, and results.

If you enjoy helping people, building relationships, and turning opportunities into solutions, we'd love to hear from you.

Requirements

Preferred Background

We welcome candidates from a variety of industries, including:

• Inside Sales
• Hospitality
• Property Management or Apartment Leasing
• Corporate Housing
• Staffing and Recruiting
• Customer Success
• Account Management
• Insurance or Financial Services
• Business Development

Education: Associate's or Bachelor's degree preferred, but equivalent experience will be considered.