Hospitality HR Admin & Guest Services Specialist

Herschend; Pine Mountain (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Callaway Resort & Gardens (CGR) in Pine Mountain, GA is seeking an HR/Administrative Assistant to support the human resources team. The role handles front desk tasks, applicant processing, and HR coordination across departments.

Ideal candidates will have at least 1 year in an office setting, strong communication, and proficiency with Microsoft Word, Excel, Outlook. Local applicant preferred for on-site duties and team collaboration.

Qualifications

• High School Degree or equivalent.
• Minimum of 1-year experience in an office environment in a similar, service-oriented position.
• Proficient with Microsoft Word, Excel, Outlook, Internet.

Responsibilities

• Answer phones, relay messages, and greet applicants, visitors and vendors in pleasant, professional and polite manner, while providing information as needed.
• Provide computer assistance to applicants with completing applications or forms online.
• Be knowledgeable of and assist with employment functions to include, but not limited to, application, interview, and hiring processes.
• Serve as a sources to Hosts by assisting with and resolving questions about company programs and policies.
• Assist the HR team with scheduling appointments, directing visitors to the appropriate representative, and answering questions.
• Assist with multiple HR events.
• Maintain excellent relationships with other departments and business units.
• Keep work area and front office neat and clean; vacuuming, sweeping, dusting, and disinfecting common areas.
• Run errands on property and assist with posting Host communications.
• Assist with additional HR processes and programs as needed.
• Use HR software systems to assist HR functions.
• Always maintain confidentiality to ensure there is no release of information pertaining to personal records and plans of any other matter without approval.
• Oversee uniform inventory management and office inventory.
• Assist with preparation for New Hire Orientation and other HR trainings.

Skills

Communication skills

Confidentiality

Education

High School Degree or equivalent

Tools

Microsoft Word

Excel

Outlook

Internet

Job description

Callaway Resort & Gardens (CGR) in Pine Mountain, GA is seeking an HR/Administrative Assistant to support the human resources team. The role handles front desk tasks, applicant processing, and HR coordination across departments.

Ideal candidates will have at least 1 year in an office setting, strong communication, and proficiency with Microsoft Word, Excel, Outlook. Local applicant preferred for on-site duties and team collaboration.