Hospitality Housekeeping Supervisor & Team Lead

MasterCorp; Wisconsin; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Refer a Friend Bonus

Immediate hire (FT/PT)

Paid Training

Benefits package (Medical, Vision, 2x

Job summary

MasterCorp, Inc. in Wisconsin is seeking a Timeshare Supervisor/Inspector to oversee housekeeping teams, ensure units are cleaned to high-quality standards, and uphold the company’s mission across properties.

You will train staff, assign duties, inspect rooms, manage inventory, report maintenance issues, and support guest satisfaction while maintaining a safe, efficient operation. Starting pay is $18 per hour with full benefits and opportunities for advancement.

Qualifications

• A high school diploma or equivalent combination of education and work experience.
• A passion for cleanliness.
• Demonstrated motivational skills.
• Strong work ethic.
• Ability to train others.
• Desire to help others.
• Work irregular hours.

Responsibilities

• Develop and maintain a high standard of excellence within staff.
• Assign duties to housekeeping personnel.
• May prep rooms for housekeepers during peak periods.
• May clean rooms using MasterCorp’s 7-step to clean process during peak periods.
• Assist in the training of staff, both existing and new recruits.
• Report unit maintenance issues as per company procedure.
• Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary.
• Inspect and prepare clean units and report them as vacant and ready.
• Inspect units and complete the required amount of report cards per week.
• Replace kitchen inventory and supplies as needed.
• Assist in maintaining storage closets are clean and organized.
• Report lost and found items to Executive Housekeeper.
• Ensure a safe working environment at each site and office.
• Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
• Ensure a sense of urgency exists within housekeeping staff so units are turned on time.
• Personal timeliness, be prompt with all assignments and appointments.
• Utilize supplies and equipment efficiently and effectively.
• Perform inventory and linen supplies.
• Assist in linen inventories as directed.
• Responsible for time efficiency of direct reports.
• Assist in solving guest complaints promptly.
• Cultivate and develop strong, positive customer relations.
• Willing and able to assist resorts guests and owners.
• Knowledgeable of the resort.
• Other duties and tasks as assigned in conjunction with services contracted with the client.

Skills

Motivational skills

Strong work ethic

Train others

Education

High school diploma or equivalent

Job description

MasterCorp, Inc. in Wisconsin is seeking a Timeshare Supervisor/Inspector to oversee housekeeping teams, ensure units are cleaned to high-quality standards, and uphold the company’s mission across properties.

You will train staff, assign duties, inspect rooms, manage inventory, report maintenance issues, and support guest satisfaction while maintaining a safe, efficient operation. Starting pay is $18 per hour with full benefits and opportunities for advancement.