Hospitality Housekeeping Supervisor - Guest Experience

DOUBLETREE by Hilton Downtown Wilmington-Legal District; Delaware; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Hilton travel discounts

Paid time off

Opportunities for growth within Hilton

Job summary

DoubleTree by Hilton Wilmington is seeking an experienced Housekeeping Supervisor to join our hospitality team. The ideal candidate is detail-oriented, dependable, and passionate about delivering exceptional guest experiences.

This role oversees daily housekeeping operations, inspects rooms and public areas, assigns tasks, trains staff, and ensures timely turnover while maintaining safety standards. Join us to support executive housekeeping, collaborate with Front Desk, and contribute to a

Qualifications

• Proven ability to supervise housekeeping staff and manage operations
• Strong communication skills and attention to detail
• Ability to work flexible schedules, including weekends and holidays

Responsibilities

• Supervise and support housekeeping staff during daily operations
• Inspect guest rooms, public areas, and back-of-house spaces for cleanliness and quality standards
• Assign daily tasks and monitor staff productivity
• Train new housekeeping team members on Hilton standards and procedures
• Ensure timely room turnover and coordinate with Front Desk on room status updates
• Maintain inventory of housekeeping supplies and linens
• Address guest requests and resolve housekeeping-related concerns promptly
• Follow all hotel safety, sanitation, and OSHA guidelines
• Assist Executive Housekeeper with scheduling and departmental organization

Skills

Leadership

Communication

Detail-oriented

Flexibility

Team supervision

Job description

DoubleTree by Hilton Wilmington is seeking an experienced Housekeeping Supervisor to join our hospitality team. The ideal candidate is detail-oriented, dependable, and passionate about delivering exceptional guest experiences.

This role oversees daily housekeeping operations, inspects rooms and public areas, assigns tasks, trains staff, and ensures timely turnover while maintaining safety standards. Join us to support executive housekeeping, collaborate with Front Desk, and contribute to a