Hospitality Host: Warm Welcome in Fast-Paced Team

emergemarket.com; Massachusetts; On-site; USD 17,908 - 27,552; Full time

Job summary

Bottleneck Management in Watertown, MA is seeking a friendly Host to warmly greet guests, manage wait times, and seat them at tables. You will assist with maintaining a clean dining area and support the front-of-house team to ensure a smooth guest experience.

The ideal candidate is at least 18 years old, with restaurant or customer service experience and a positive, can-do attitude. You’ll work a varied schedule including nights and weekends in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• At least 6 months of restaurant or customer service experience preferred.
• Ability to work a varied schedule, including nights and weekends.
• Must be upbeat, outgoing, and positive.
• Ability to stand/walk and stay focused and alert for extended periods.

Responsibilities

• Greet guests with warmth and manage guest seating and wait times.
• Assist with seating guests and guiding them to tables.
• Maintain cleanliness of tables, glassware, menus, and restrooms.
• Follow steps of service and use tact in handling guest needs.
• Support To-Go orders as needed and assist with guest questions.
• Communicate clearly with team and management to provide exceptional service.

Skills

Guest service

Communication

Teamwork

Hospitality mindset

Job description

Bottleneck Management in Watertown, MA is seeking a friendly Host to warmly greet guests, manage wait times, and seat them at tables. You will assist with maintaining a clean dining area and support the front-of-house team to ensure a smooth guest experience.

The ideal candidate is at least 18 years old, with restaurant or customer service experience and a positive, can-do attitude. You’ll work a varied schedule including nights and weekends in a fast-paced environment.