Hospitality Host — Fast-Paced Cajun Experience

Hook & Reel | Livonia, MI; Livonia (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Hook & Reel in Livonia, MI is seeking a friendly Host to welcome guests, manage waitlists, and seat guests, helping create a smooth, engaging dining experience. POS experience is a plus, and you’ll thrive in a fast-paced setting while upholding hospitality standards.

You will interact with guests, answer questions about the menu and brand, support servers, and maintain a clean, energetic front‑of‑house environment. Flexibility for evenings, weekends, and holidays is appreciated.

Qualifications

• Prior restaurant experience is not necessary but preferred.
• Strong communication and a passion for delivering world-class service at every touchpoint.
• Ability to stand and walk for extended periods and work a flexible schedule.

Responsibilities

• Greet guests warmly upon arrival and manage waitlists.
• Seat guests, provide menus, and assist with initial drink orders.
• Answer questions about the menu and Hook & Reel brand.
• Maintain front‑of‑house cleanliness and restock paper goods.
• Handle to-go inquiries and assist with phone duties when needed.
• Communicate guest needs to management and team to enhance the dining experience.

Skills

Customer service

Communication

Hospitality

Tools

POS systems

Job description

Hook & Reel in Livonia, MI is seeking a friendly Host to welcome guests, manage waitlists, and seat guests, helping create a smooth, engaging dining experience. POS experience is a plus, and you’ll thrive in a fast-paced setting while upholding hospitality standards.

You will interact with guests, answer questions about the menu and brand, support servers, and maintain a clean, energetic front‑of‑house environment. Flexibility for evenings, weekends, and holidays is appreciated.