Hospitality Host: Dining & In-Room Service Specialist

CoralTree Hospitality Group; Sedona (AZ); On-site; USD 33,000 - 42,000; Full time

Job summary

CoralTree Hospitality Group in Sedona, AZ, seeks a friendly Restaurant Host / Room Service Delivery Attendant to welcome guests, seat dining parties, manage reservations, and coordinate flow across the restaurant and property.

This role also prepares, delivers, and retrieves in-room food and beverage orders, staying mobile throughout the property while delivering outstanding hospitality and high levels of guest satisfaction.

Qualifications

• Previous guest service or hospitality experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.

Responsibilities

• Restaurant Host Responsibilities: Greet guests warmly and professionally upon arrival.
• Restaurant Host Responsibilities: Manage reservations, waitlists, and seating assignments.
• Restaurant Host Responsibilities: Escort guests to tables and provide information regarding restaurant services and menu offerings.
• Restaurant Host Responsibilities: Answer guest questions and address concerns in a courteous and timely manner.
• Restaurant Host Responsibilities: Maintain the cleanliness and appearance of the host stand and public dining areas.
• Restaurant Host Responsibilities: Coordinate with servers and management to ensure efficient guest seating and service.
• Room Service Delivery Responsibilities: Prepare, verify, and deliver food and beverage orders to guest rooms throughout the property.
• Room Service Delivery Responsibilities: Ensure orders are accurate, complete, and presented according to service standards.
• Room Service Delivery Responsibilities: Interact directly with guests during delivery, responding to requests and providing exceptional customer service.
• Room Service Delivery Responsibilities: Retrieve trays, carts, dishes, and service items from guest floors and rooms.
• Room Service Delivery Responsibilities: Maintain cleanliness and organization of room service stations, carts, and delivery equipment.
• Room Service Delivery Responsibilities: Communicate guest requests and service issues promptly to management.

Skills

Customer service

Hospitality

Communication

Multitasking

Professionalism

Flexible schedule

Job description

CoralTree Hospitality Group in Sedona, AZ, seeks a friendly Restaurant Host / Room Service Delivery Attendant to welcome guests, seat dining parties, manage reservations, and coordinate flow across the restaurant and property.

This role also prepares, delivers, and retrieves in-room food and beverage orders, staying mobile throughout the property while delivering outstanding hospitality and high levels of guest satisfaction.