Hospitality Guest Experience Specialist

NEXDINE, LLC; Saginaw (MI); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Generous Compensation & Benefits Packa

Health, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off: Vacation, Holiday, Sick

Employee Assistance Program (EAP)

Career Growth Opportunities

Various Employee Perks and Rewards

Job summary

NEXDINE Hospitality is seeking a Guest Experience Ambassador in Saginaw, MI. The role focuses on delivering a best-in-class dining experience to residents, colleagues, and guests, guided by the Director of Dining Services.

You will ensure exemplary service across all dining interactions and support various meal periods. Responsibilities include leading service, explaining menu items, accommodating dietary needs, and maintaining a clean, welcoming dining environment.

Qualifications

• High school diploma or equivalent required.
• Prior experience in food service is preferred.
• Prior customer service experience preferred.

Responsibilities

• Cascade a spirit of hospitality in all dealings with residents, colleagues and guests.
• Lead service of food or beverages and accommodate dietary needs as required.
• Engage with residents to obtain orders and explain menu items and preparation methods.
• Ensure residents are satisfied with all aspects of service and address issues with supervisor.

Skills

Customer service

Hospitality

Food service

Education

High school diploma or equivalent

Job description

NEXDINE Hospitality is seeking a Guest Experience Ambassador in Saginaw, MI. The role focuses on delivering a best-in-class dining experience to residents, colleagues, and guests, guided by the Director of Dining Services.

You will ensure exemplary service across all dining interactions and support various meal periods. Responsibilities include leading service, explaining menu items, accommodating dietary needs, and maintaining a clean, welcoming dining environment.