Hospitality & Guest Experience Lead

Heartland Coca-Cola Bottling Company, LLC; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Heartland Coca-Cola Bottling Company, LLC in Charlotte seeks a friendly front desk host to greet guests at the Corporate Office Main Entrance and Culture Hall, creating a warm, hospitable environment and delivering exceptional service.

You will manage sign‑in, notify internal hosts, guide visitors between meetings, share our story, and support on‑site events with a professional demeanor and strong communication. Office is in Charlotte, five days a week.

Qualifications

• High school diploma or GED.
• 1 to up to 3 years of relevant work experience.
• Bachelor’s degree is preferred.

Responsibilities

• Serves as ambassador of our culture; reflects values.
• Greet guests, assist sign-in, notify hosts of arrivals.
• Guide visitors between meetings and events, maintain hospitality.
• Create a hospitable environment; keep area orderly and clean.
• Assist with recommendations and travel arrangements as needed.
• Support on-site events and projects as assigned.

Skills

Interpersonal skills

Customer service

Organizational skills

MS Word

Outlook

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

MS Word

Outlook

Job description

Heartland Coca-Cola Bottling Company, LLC in Charlotte seeks a friendly front desk host to greet guests at the Corporate Office Main Entrance and Culture Hall, creating a warm, hospitable environment and delivering exceptional service.

You will manage sign‑in, notify internal hosts, guide visitors between meetings, share our story, and support on‑site events with a professional demeanor and strong communication. Office is in Charlotte, five days a week.