Hospitality Group Sales & Housing Coordinator

Cragun's Resort; Brainerd (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Resort discounts

Job summary

Cragun's Resort in Brainerd, Minnesota, seeks a compassionate Group Sales Administrator and Housing Coordinator. You will support the Group Sales team, manage housing for bookings, and ensure smooth operations for events and contracts.

Join a hospitality-focused team dedicated to personalized guest experiences. The role involves coordinating deposits/payments with accounting, handling inquiries warmly, and collaborating on marketing materials for group bookings.

Qualifications

• High school diploma required; hospitality/business-related degree preferred.
• Experience in hotel/resort sales, event coordination, or administrative roles is a plus.
• Strong organizational and communication skills with customer service focus.
• Proficiency in Microsoft Office; experience with resort management software is a bonus.

Responsibilities

• Support Group Sales Managers and Event Coordinators with bookings and follow-ups.
• Manage group housing arrangements and coordinate rooming lists with front desk and housekeeping.
• Prepare and manage event contracts, proposals, and billing details.
• Monitor group sales goals and report progress to leadership.

Skills

Organizational skills

Customer service

Microsoft Office

Maestro

Salesforce

Communication

Education

High school diploma

Hospitality/business-related degree preferred

Tools

Maestro

Salesforce

Job description

Cragun's Resort in Brainerd, Minnesota, seeks a compassionate Group Sales Administrator and Housing Coordinator. You will support the Group Sales team, manage housing for bookings, and ensure smooth operations for events and contracts.

Join a hospitality-focused team dedicated to personalized guest experiences. The role involves coordinating deposits/payments with accounting, handling inquiries warmly, and collaborating on marketing materials for group bookings.