Hospitality GM: Lead, Grow, Elevate Guest Experience

Fairfield Inn and Suites Sidney; Sidney (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Hotel discounts across Seva properties

Flexible scheduling

Career growth opportunities

Collaborative team culture

Job summary

Fairfield Inn and Suites Sidney seeks a General Manager to lead hotel operations, drive guest satisfaction, and deliver strong financial performance. You will build a high-performing team, manage P&L, and shape the property’s identity in alignment with Fairfield Inn and Suites standards.

You will oversee front desk, housekeeping, F&B where applicable, and sales, while maintaining brand compliance and safety. This is a hands-on leadership role with ownership of revenue and expenses.

Qualifications

• 3–5 years of GM/ AGM experience in a branded or independent hotel.
• Proven track record of managing P&L, revenue growth, and guest satisfaction scores.
• Experience coordinating multiple departments across a full-service or select-service hotel.
• Proficiency with hotel PMS; brand experience preferred.

Responsibilities

• Lead all hotel operations: front desk, housekeeping, F&B (where applicable), maintenance, and sales.
• Own the property’s full P&L, managing revenue, expenses, labor costs, and capex to targets.
• Recruit, hire, onboard, and develop a high-performing team; foster accountability and hospitality.
• Drive revenue via pricing strategy, occupancy management, and local market awareness.
• Ensure brand compliance and lead quality audits and inspections.
• Build positive relationships with guests, community partners, and vendors.
• Analyze performance reports to identify opportunities and gaps.
• Champion safety, cleanliness, and regulatory compliance.

Skills

Leadership

P&L management

PMS proficiency

Guest satisfaction

Tools

PMS software

Brand experience (IHG/Marriott/Hilton)

Job description

Fairfield Inn and Suites Sidney seeks a General Manager to lead hotel operations, drive guest satisfaction, and deliver strong financial performance. You will build a high-performing team, manage P&L, and shape the property’s identity in alignment with Fairfield Inn and Suites standards.

You will oversee front desk, housekeeping, F&B where applicable, and sales, while maintaining brand compliance and safety. This is a hands-on leadership role with ownership of revenue and expenses.