Hospitality Floor Manager: Lead Teams, Delight Guests

Riot Hospitality Group; Scottsdale (AZ); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Paid sick leave

Fun work environment

Job summary

Riot Hospitality Group, operating Allegra + Kauboi + Lobby Bar at The REMI Hotel in Scottsdale, AZ, seeks Floor Managers to lead front-of-house teams and ensure excellent guest experiences. You will schedule shifts, train staff, and coordinate with upper management to uphold service standards.

The role emphasizes strong communication, problem-solving, and the ability to maintain a positive, efficient dining and bar floor environment.

Qualifications

• Previous leadership experience in hospitality.
• Strong problem-solving abilities.
• Effective time management and prioritization.
• Clear, proactive communication with staff and guests.

Responsibilities

• Manage team members by assigning tasks, monitoring performance, and scheduling shifts.
• Anticipate guest needs, resolve complaints, and maintain high guest satisfaction.
• Monitor floor inventory, cleanliness, and safety protocols.
• Address issues quickly and relay feedback between floor staff and management.
• Foster a positive environment for staff and customers.

Skills

Leadership in hospitality

Problem-solving

Time management

Strong communication

Job description

Riot Hospitality Group, operating Allegra + Kauboi + Lobby Bar at The REMI Hotel in Scottsdale, AZ, seeks Floor Managers to lead front-of-house teams and ensure excellent guest experiences. You will schedule shifts, train staff, and coordinate with upper management to uphold service standards.

The role emphasizes strong communication, problem-solving, and the ability to maintain a positive, efficient dining and bar floor environment.