Hospitality Floor Leader – Guest Experience

Tupelo-Honey---Downtown-Asheville; Asheville (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Fair Start Wage

Industry-leading health care offerings

Wellness and Tuition Reimbursements

Accrual of Paid Time Off

Paid Parental Leave

Life, Dental, and Disability options

Fast-growth company with advancement

Job summary

Tupelo Honey Downtown Asheville is hiring for a Front of House role to lead the floor during shifts, oversee guest experience, and maintain menu and recipe expertise. This position requires strong teamwork, effective communication, and the ability to manage shift transactions using the POS system.

The role emphasizes a positive, proactive attitude, with night and weekend availability. We offer a benefits package including health care, paid time off, parental leave, and opportunities for

Qualifications

• At least 1 year experience in FOH service environment as service or management personnel.
• Must possess a positive, proactive, constructive teamwork attitude.
• Possess good math skills and have the ability to operate a POS system.
• Must be able to communicate clearly and effectively with all managers, employees, guests and purveyors at all business volume levels
• Must be able to move and process information quickly
• Must have a working knowledge of the English language.
• Must have night & weekend availability.

Responsibilities

• Floor leadership during shift.
• Oversight of guest experience.
• Menu and recipe expertise.
• Oversight of shift transactions and POS

Skills

FOH experience

Teamwork

English communication

Math skills

Customer service

Tools

POS system

Job description

Tupelo Honey Downtown Asheville is hiring for a Front of House role to lead the floor during shifts, oversee guest experience, and maintain menu and recipe expertise. This position requires strong teamwork, effective communication, and the ability to manage shift transactions using the POS system.

The role emphasizes a positive, proactive attitude, with night and weekend availability. We offer a benefits package including health care, paid time off, parental leave, and opportunities for