Hospitality Event Coordinator: VIP Guest & Ops

Hyatt Hotels Corporation; Miami (FL); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Paid vacation

Medical insurance

Dental insurance

Vision insurance

Free hotel room nights

Room discounts for family

Job summary

Hyatt Hotels Corporation in Miami is seeking an Event Coordinator to provide day-to-day administrative and operational support to Event Managers and the General Manager. This fast-paced hospitality role requires high energy, adaptability, and a guest-focused approach.

You will coordinate schedules, manage communications, assist with VIP guest experiences, and help plan internal meetings and small group blocks while ensuring seamless hotel operations.

Qualifications

• Experience supporting senior leadership in a hospitality environment.
• Capable of working efficiently in a fast-paced setting.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Professional presence when interacting with VIP guests.
• Proactive, energetic, and detail-oriented.
• Ability to participate in operational walk-throughs and support daily hotel operations.

Responsibilities

• Coordinate calendars, meetings, appointments, correspondence, reports, presentations, and department communications.
• Prepare meeting agendas, take notes, and follow up on assigned action items.
• Coordinate communications between hotel leadership and departments including Front Office, Housekeeping, Engineering, Sales, Food & Beverage, Finance, and Human Resources.
• Maintain professionalism and discretion when handling sensitive guest, employee, and business information.
• Assist with special projects, hotel initiatives, detailed walk-throughs, and leadership assignments.
• Prepare personalized correspondence for guests, including pre-arrival communications, thank-you notes, service recovery responses, and post-stay follow-up.
• Planning and executing all aspects of internal meetings and events and small group room blocks.

Skills

Hospitality experience

Communication skills

Organizational skills

Multitasking

Professional presence with VIPs

Proactive/energetic

Walk-throughs & operations support

Job description

Hyatt Hotels Corporation in Miami is seeking an Event Coordinator to provide day-to-day administrative and operational support to Event Managers and the General Manager. This fast-paced hospitality role requires high energy, adaptability, and a guest-focused approach.

You will coordinate schedules, manage communications, assist with VIP guest experiences, and help plan internal meetings and small group blocks while ensuring seamless hotel operations.