Hospitality-Driven Server Assistant: Elevate Guest Experiences

Hilton; Cleveland (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Travel perks

ESPP

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health plans

Retirement plans

Job summary

Hilton is seeking a Server Assistant to brighten guests' dining experiences, helping with table setup, service, and maintaining cleanliness. You’ll support servers, ensure station readiness, and uphold health and safety standards in a hospitality-focused environment.

The role emphasizes a positive, customer-first attitude, teamwork, and adherence to regulations to deliver memorable stays for Hilton guests worldwide.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special.
• Prepare tables with precision: Set and arrange tables for dining, including folding napkins, and cleaning and placing tableware.
• Inspect tableware: Ensure tableware is clean and in excellent condition, reporting any issues for immediate repair.
• Manage service stations: Make sure the service stations are always fully stocked, clean, and ready for service.
• Support table service: Assist servers by delivering beverages, bread, and other items as needed.
• Clear and transport tableware: Remove dishware, glassware, and silverware at the end of meal service and deliver them to the dishwashing area for cleaning.
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Job description

Hilton is seeking a Server Assistant to brighten guests' dining experiences, helping with table setup, service, and maintaining cleanliness. You’ll support servers, ensure station readiness, and uphold health and safety standards in a hospitality-focused environment.

The role emphasizes a positive, customer-first attitude, teamwork, and adherence to regulations to deliver memorable stays for Hilton guests worldwide.