Hospitality-Driven Server Assistant

InterContinental Hotels Group; Atlanta (GA); On-site; USD 12,000 - 17,000; Full time

Job summary

The Americano, an elevated Italian-inspired restaurant at InterContinental Buckhead Atlanta, seeks a Server Assistant to support the service team and ensure guests receive attentive, efficient hospitality.

You will work closely with servers, bartenders, hosts, and culinary colleagues, maintain clean tables and service stations, assist with beverage service, and help during busy periods while upholding safety and grooming standards.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Excellent attention to detail and cleanliness.
• Must be available to work flexible schedules, including mornings, evenings, weekends, and holidays.
• Must be able to follow directions and work efficiently with minimal supervision.

Responsibilities

• Assist Servers in providing exceptional and timely guest service.
• Maintain clean, organized, and properly set dining tables before, during, and after service.
• Deliver and clear plates, glassware, silverware, and other items throughout the dining experience.
• Assist with resetting tables quickly and efficiently while maintaining restaurant standards.
• Refill water and assist with beverage service as directed.
• Monitor tables and anticipate guest needs throughout service.
• Communicate guest requests and special needs to the appropriate Server or Manager.
• Assist Servers with food delivery and ensure dishes are delivered to the correct table.
• Maintain cleanliness and organization of dining areas, service stations, and side stations.
• Restock silverware, glassware, napkins, condiments, and other service supplies.
• Assist with opening and closing side work and restaurant cleaning procedures.
• Support the team during high-volume periods to ensure smooth and efficient service.
• Follow all food safety, sanitation, and responsible alcohol service standards.
• Maintain a professional appearance and follow established grooming and uniform standards.
• Provide friendly and professional interactions with guests and colleagues.
• Support other Food & Beverage departments and perform additional duties as assigned by management.

Skills

Communication

Teamwork

Attention to detail

Flexible schedule

Follow directions

Job description

The Americano, an elevated Italian-inspired restaurant at InterContinental Buckhead Atlanta, seeks a Server Assistant to support the service team and ensure guests receive attentive, efficient hospitality.

You will work closely with servers, bartenders, hosts, and culinary colleagues, maintain clean tables and service stations, assist with beverage service, and help during busy periods while upholding safety and grooming standards.