Hospitality-Driven Restaurant Server: Elevate Guest Experience

BENCHMARK; Tampa (FL); On-site; USD 15,000 - 18,000; Full time

Job summary

Hotel Flor Tampa Downtown, a Tapestry Collection by Hilton property within Pyramid Global Hospitality, seeks a Restaurant Server to deliver exceptional guest experiences. You will greet guests, upsell menu items, and collaborate with kitchen and bar staff to ensure smooth service in a dynamic setting.

Ideal candidates bring 2–4 years of food service experience, a welcoming demeanor, and strong communication skills.

Qualifications

• Engaging and welcoming personality
• Descriptive and able to upsell
• 2–4 years of food service experience
• Knowledge of wine, beer, cocktails and spirits
• Ability to work under pressure in a fast-paced environment
• Passion for creating an exceptional guest experience
• Excellent communication skills

Responsibilities

• Prepare the restaurant pre-shift for the service ahead
• Greet guests as they arrive or move about the restaurant
• Guide guests on their culinary journey through descriptive selling of the menu
• Be accurate in order taking, confirming all special requests
• Be the master of the menu, understanding details to enhance conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation

Skills

Customer service

Communication

Sales ability

Wine/beverage knowledge

Job description

Hotel Flor Tampa Downtown, a Tapestry Collection by Hilton property within Pyramid Global Hospitality, seeks a Restaurant Server to deliver exceptional guest experiences. You will greet guests, upsell menu items, and collaborate with kitchen and bar staff to ensure smooth service in a dynamic setting.

Ideal candidates bring 2–4 years of food service experience, a welcoming demeanor, and strong communication skills.