Hospitality-Driven Restaurant Manager

The Copper Cellar Family of Restaurants; Pigeon Forge (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Smoky Mountain Brewery in Sevier County is looking for a Manager who will lead our restaurant teams, support decision making, and promote organized operations with excellent communication.

You will establish guest service priorities, supervise food quality, recruit and develop FOH/BOH staff, drive guest loyalty, manage budgets and costs, and ensure accurate daily paperwork.

Strong leadership, hospitality passion, and a positive attitude are essential to success in this role.

Qualifications

• 2-5 years of Casual Dining, Upscale Casual Dining or Fine Dining Experience.
• Strong leader with a positive attitude, enthusiasm and a passion for Hospitality.
• Excellent communication skills and a strong attention to detail.
• Outstanding leadership skills with the ability to effectively communicate, train and develop your team.

Responsibilities

• Establishes Guest Service and satisfaction as a priority through personal example
• Oversees the plate-to-plate Quality of our food
• Assist the Management Team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest
• Assist Management Team in executing all plans to improve Guests’ restaurant experience and increase Guest loyalty
• Assist the Management Team in achieving targeted budgets, goals and objectives
• Assist the Management Team in community involvement programs and marketing runs
• Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity - guidelines without compromise - especially in all BOH areas
• Assist Management Team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations
• Manage others work safely by being alert and taking action regarding safety hazards
• Ensure that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.

Skills

Leadership

Communication

Hospitality

Guest service

Team development

Job description

Smoky Mountain Brewery in Sevier County is looking for a Manager who will lead our restaurant teams, support decision making, and promote organized operations with excellent communication.

You will establish guest service priorities, supervise food quality, recruit and develop FOH/BOH staff, drive guest loyalty, manage budgets and costs, and ensure accurate daily paperwork.

Strong leadership, hospitality passion, and a positive attitude are essential to success in this role.