Hospitality-Driven Branch Manager: Lead Team & Deposits

Aumni; Richmond (VA); On-site; USD 60,000 - 110,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a busy Chase Branch, delivering exceptional client and employee experiences. You will oversee deposits, investments, operations, and team coaching, while representing our brand with hospitality and service excellence.

The role requires weekend/evening hours and a track record of leadership in retail banking. You will train and mentor staff, implement growth strategies, and ensure compliance with safety and lending regulations.

Qualifications

• Leadership demonstrated in managing teams and driving results.
• Coaching and empowering employees to achieve growth.
• Strong multitasking and prioritization in a fast-paced branch.
• Sound decision making and risk awareness in operations.
• Commitment to policies, integrity, and customer service excellence.
• Ability to communicate effectively with teams, partners, and clients.

Responsibilities

• Motivate branch team by communicating a clear vision and living our culture.
• Lead branch goals by using the Branch Scorecard to grow deposits and investments.
• Prioritize client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching and recognition.
• Support ongoing learning and development to stay ahead in the industry.
• Cultivate relationships with local businesses to strengthen branch presence.
• Maintain strong risk controls and ensure policy compliance.

Skills

Leadership

Team coaching

Customer focus

Multitasking

Decision making

Risk management

Technology adoption

Flexibility

People development

Education

High school diploma or GED

Job description

Chase is seeking a Branch Manager to lead a busy Chase Branch, delivering exceptional client and employee experiences. You will oversee deposits, investments, operations, and team coaching, while representing our brand with hospitality and service excellence.

The role requires weekend/evening hours and a track record of leadership in retail banking. You will train and mentor staff, implement growth strategies, and ensure compliance with safety and lending regulations.