Hospitality-Driven Banking Associate

TD; New York (NY); On-site; USD 32,000 - 41,000; Full time

Job summary

TD Bank in Ozone Park, NY is seeking a personable teller/customer service associate to deliver accurate, friendly banking experiences. You will greet clients, process routine transactions, and help customers feel informed and supported as they work toward their financial goals.

The role emphasizes risk awareness, regulatory compliance, and teamwork in a fast-paced branch environment. A high school diploma and 1 year of client-facing experience are expected, with evenings/weekends possible.

Qualifications

• High school diploma or GED required.
• At least 1 year of demonstrated client-facing experience.
• Teller or cash-handling experience preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong organizational and time management skills.
• Excellent communication and problem-solving abilities.
• Notary license is preferred.

Responsibilities

• Serve as the first point of contact for clients and guide them through transactions.
• Execute accurate everyday banking transactions and reference appropriate partners.
• Educate clients on products and digital tools to increase self-service usage.
• Identify client needs and refer them to the right specialists.
• Maintain compliance with policies and risk standards.

Skills

Customer service

Communication skills

Organization

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank in Ozone Park, NY is seeking a personable teller/customer service associate to deliver accurate, friendly banking experiences. You will greet clients, process routine transactions, and help customers feel informed and supported as they work toward their financial goals.

The role emphasizes risk awareness, regulatory compliance, and teamwork in a fast-paced branch environment. A high school diploma and 1 year of client-facing experience are expected, with evenings/weekends possible.