Hospitality-Driven Automotive Receptionist

Johnson Automotive Group; Annapolis (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

401(k) with Company Match

Employee Referral Program

Employee Discounts

Job summary

Porsche Annapolis, part of Johnson Automotive, seeks a polished Receptionist to be the welcoming face and voice of the dealership. You will greet guests, manage calls, and provide administrative support in a fast-paced, hospitality-driven environment.

The role emphasizes exceptional service, attention to detail, and a professional presence, with Saturdays required as part of the schedule. Johnson Automotive values teamwork and pride in doing jobs well.

Qualifications

• Previous hospitality or customer-facing experience.
• Exceptional customer service and interpersonal skills.
• Excellent verbal communication skills and a professional, pleasant telephone presence.
• A warm, friendly, and welcoming personality.
• Strong attention to detail and organizational skills.
• The ability to remain poised and professional in a busy, fast-paced environment.
• The ability to prioritize multiple responsibilities and follow through consistently.
• The ability to work both independently and collaboratively as part of a team.
• Basic computer proficiency, including Microsoft Office.
• A neat, polished, and professional appearance.
• Dependability, punctuality, and a strong work ethic.
• Flexibility to work Saturdays as part of the regular schedule.

Responsibilities

• Greet customers and guests warmly and professionally as they enter the dealership.
• Answer incoming calls on a multi-line phone system with professionalism, courtesy, and efficiency.
• Accurately direct and transfer calls to the appropriate department or team member.
• Minimize guest hold times and redirect calls as appropriate.
• Take clear, accurate, and complete messages when needed.
• Develop a working knowledge of dealership departments, personnel, hours, and basic operations to assist with general inquiries.
• Help guests connect with the appropriate Sales, Service, or dealership team member.
• Maintain a welcoming, organized, and professional reception area.
• Provide administrative assistance to dealership departments as needed.
• Assist with other duties that support the dealership and our guests.

Skills

Hospitality experience

Customer service

Verbal communication

Organizational skills

Attention to detail

Professional appearance

Teamwork

Punctuality

Scheduling Saturdays

Microsoft Office

Tools

Microsoft Office

Job description

Porsche Annapolis, part of Johnson Automotive, seeks a polished Receptionist to be the welcoming face and voice of the dealership. You will greet guests, manage calls, and provide administrative support in a fast-paced, hospitality-driven environment.

The role emphasizes exceptional service, attention to detail, and a professional presence, with Saturdays required as part of the schedule. Johnson Automotive values teamwork and pride in doing jobs well.