Hospitality Doorman: Warm Welcome & Guest Concierge

Hyatt Hotels Corporation; Park City (UT); On-site; USD 6,200 - 12,000; Full time

Job summary

Hyatt Regency London - The Churchill in London is seeking a Doorman to create a positive first impression by warmly welcoming guests upon arrival and departure. This role provides courteous, professional, and attentive service while assisting with guest inquiries, coordinating transportation, and ensuring a seamless arrival and departure experience in accordance with Hyatt's standards of hospitality.

Hyatt colleagues work in an environment that demands exceptional performance and offers

Qualifications

• Previous experience in hospitality, guest services, customer service, or a related field (preferred)
• Excellent communication and interpersonal skills
• Friendly, professional, and service-oriented attitude
• Ability to provide guests with directions, information, and assistance in a courteous manner
• Strong organizational skills and attention to detail
• Ability to remain calm and professional in a fast-paced environment
• Ability to work effectively as part of a team
• Ability to work flexible hours, including weekends and holidays
• Physically able to stand for extended periods and assist guests with luggage when required
• Ability to maintain Hyatt's standards of appearance, hospitality, and guest service excellence

Responsibilities

• Create a positive first impression by warmly welcoming and assisting guests upon arrival and departure
• Provide courteous, professional, and attentive service
• Assist with guest inquiries and directions
• Coordinate transportation arrangements for guests
• Ensure a seamless arrival and departure experience per Hyatt standards

Skills

Hospitality experience

Customer service

Communication skills

Interpersonal skills

Team player

Flexible hours

Guest assistance

Professional demeanor

Job description

Hyatt Regency London - The Churchill in London is seeking a Doorman to create a positive first impression by warmly welcoming guests upon arrival and departure. This role provides courteous, professional, and attentive service while assisting with guest inquiries, coordinating transportation, and ensuring a seamless arrival and departure experience in accordance with Hyatt's standards of hospitality.

Hyatt colleagues work in an environment that demands exceptional performance and offers