Hospitality/Conference Room Office Associate

IST Management; Boston (MA); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

Life

401k

Paid Time Off

Bonus Incentives

Job summary

IST Management is seeking our next Hospitality/Conference Room Office Associate to join the Boston team. The role focuses on corporate hospitality and conference room management, plus daily office services support on-site.

Ideal candidates will have hospitality or customer service background, are willing to train, and present a professional demeanor as they grow in office services careers at IST Management.

Qualifications

• High school diploma or equivalent required or preferred.
• Customer service/hospitality/retail background is preferred.
• Professional appearance and demeanor expected.
• Excellent communication skills, both written and verbal.
• Ability to work independently or in a team environment, multiple tasks.

Responsibilities

• Conference Room Management: set-ups/breakdowns for meetings, assist with food and beverage setup, arrange tables, assist with catering orders, ensure conference room cleanliness.
• Hospitality Services: maintain site common areas (kitchen, stock supplies, clean, coffee preparation).
• Maintain high levels of customer care with a friendly, cooperative attitude.
• Will be trained in Office Services roles (Mail, Shipping/Receiving, Print Production).
• Order supplies and adhere to procedures.
• Take direction from supervisor/site manager and follow safety procedures.
• Perform other tasks as assigned.

Skills

Customer service

Hospitality

Professional appearance

Excellent communication

Team player

Education

High school diploma or equivalent

Tools

Windows PC

Keyboarding

Job description

Overview

IST Management is seeking our next Hospitality/Conference Room Office Associate to join the Boston team! The Hospitality/Conference Room Office Associate will be responsible for providing Corporate Hospitality and Conference Room Management, in addition to other support services on-site daily. Ideal candidates will have prior experience in hospitality or customer service, are willing to train, possess a level of professionalism, and are ready to grow in their office services career!

About Us

IST Management is a business process outsourcing company. We have over 1,900 employees and have been in business for over 28 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services. We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us!

Benefits

• Medical


• Dental


• Vision


• STD


• LTD


• Life


• 401k


• Paid Time Off


• Bonus Incentives

Hourly Compensation: $19.00 to $20.00 USD

Schedule: Monday-Friday 10am-7pm

Responsibilities

• Conference Room Management - Set-ups and breakdowns for meetings, assist with food and beverage set up and clean up, arrange tables as needed, assist with catering orders when needed, ensure conference room cleanliness


• Hospitality Services - Ensure site common areas including kitchen are well-stocked, maintained and presentable; includes taking inventory and ordering additional office and kitchen supplies, cleaning kitchen and common areas, making coffee, etc.


• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude


• Will be trained in Office Services roles, as well - Mail, Shipping/Receiving, Print Production


• Ordering supplies


• Consistently adhere to business procedure guidelines


• Take direction from supervisor or site manager


• Adhere to all safety procedures


• Perform other tasks as assigned

Qualifications

• High school diploma or equivalent (GED)


• Customer Service/ Hospitality/ Retail background preferred


• Professional appearance and demeanor


• Keyboarding and Windows environment PC skills


• Excellent communication skills both verbal and written


• Ability to effectively work individually or in a team environment


• Competency in performing multiple functional tasks


• Ability to meet employer's attendance policy


• A valid drivers license and/or access to reliable transportation to and from work


• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.